In this digital world, technology enhances day by day and people prefer it too. Digital wallets are also very popular because play an important role in daily transactions. GCash is also one of them. A correct mobile must be linked to your GCash account so that you enjoy all their features like shopping, paying bills, etc. If you changed your mobile number or generally want to change your GCash number,then it’s not difficult. GCash allows you to change your number in GCash through
Gcash Change Number Method
“Account Recovery” easily just by following these steps;
You must be a GCash user that’s why you want to change your number. Then you must have a GCash App on your mobile phone. Open the app, type your number, and press the “Next” button.
- Authentication Process
Shortly you receive an SMS that contains the 6-digit authentication number. Insert this code in the app and then press the “Submit” button.
- Select Account Recovery Option
A new screen opens with a few options. You have to choose “Recover Account” among them.
- Read and Accept Instructions
Now identify the type of your GCash account. Some instructions appear in front of you read them and understand them as well. Then accept it by pressing the “Accept” button. Get details about GCash Hotline 24/7.
- Provide Information
You are asked for some information. Carefully fill all the required fields with exact information. Now press the “Confirm” button.
- Provide Old Account Information
You are asked for some information about your old account. Correctly fill in all the information that you used for your old account registration. Then press the “Next” button.
- Selfie Scan
Now it’s time to get ready for the scan of the selfie by pressing the “Next” button.
- Capture Selfie
Follow the guidelines of the app, capture your selfie, and complete your selfie scan.
- Confirmation
Now you are on a new page that confirms your new number. Verify all your details too and then confirm it. Read the procedure of How to Load Cignal Using GCash?
Note: While taking the selfie scan, make sure that you don’t wear any accessories that obstruct the face like a mask, cap,or other things. For a successful scan make sure your face is visible to the camera.
Recovery Timelines
After successfully updating the mobile number, your GCash services are recovered by following these timelines;
- Real-Time Recovery
- Wallet Balance
- GCrypto
- GLoan
- GCredit
- GGives
- GInsure
- Recovery within 14 days
- GStocks PH
- GStocks Game
- GSave (All Banks)
- GCash Card
- GCash Pera Outlet
Problems and Trouble Shoot
If you face some problems and are unable to recover your account, then must see these reasons and solutions too;
- Your provided information didn’t match to registered account information that you want to recover. Please review it and try again.
- If you get a message “Something went wrong” then you need to try again. Hopefully, your problem solved after that.
- If you face an error that says “The GCash number, you entered cannot be recovered. Please enter another number”. It means that you already try to recover your account and there is no second chance of recovery.
- If a message appears that says “The account I’m trying to recover is missing some information.” So now you have to just follow the instructions. Transfer your funds and services to your new account.
- If your account is not fully verified and you want to recover then register your GCash account with a new number and verify it fully. After that try to transfer your funds and services to your new GCash account.