How to Load Cignal Using GCash: Step by Step

If you are using the Cignal TV account, then you need to recharge it regularly so that you can enjoy your TV. Due to a busy schedule, you may forget that your Cignal TV Subscription is going to expire today. But due to an important event or show when you switch on the Cignal TV and come to know that the subscription is expired. Now you worried about How to Load Cignal? Not difficult you can Load your Cignal Using GCash easily.

How to Load Cignal TV Using GCash

You can easily load your Cignal using the GCash app if you have enough credit in your account according to the desired package. Just follow these steps;

STEP 1: Open the GCash App and Log in.

Open the GCash App and Log in

STEP 2: Click on “Buy Load” and further move on the “Non Telco” option.

Buy Load

STEP 3: Enter the number for which you buy the load and you can also receive the Cignal e-pin. Then press next.

PIN Code

STEP 4: Choose the “Pay TV” option.

Pay TV

STEP 5: Choose bundles like 300 and others.

Choose bundles

STEP 6: Click on the “Buy Now” option.

Buy Now

STEP 7: Review your package and payment. Make sure that your account has enough money for your load. Press the “Pay” button.


STEP 8: If your package activates then you will receive a confirmation SMS.


Load Cignal Using GCash via Bills

You can also load Cignal using the GCash by Bills option. This is also easy so just follow these steps;

STEP 1: Open the GCash App and Log In

  • Open the GCash app on your smartphone.
  • Log in to your account using your MPIN or biometrics (fingerprint or facial recognition).

Open the GCash App and Log In

STEP 2: Choose the “Bills” Option

  • On the home page, locate the “Bills” option.
  • Click on the “Bills” icon to proceed to the bill payment section.

Choose the “Bills” Option

STEP 3: Select Cable/Internet

  • On the “Pay Bills” page, look for the category that says “Cable/Internet.”
  • Click on the “Cable/Internet” category to see a list of service providers.

Select Cable

STEP 4: Search for Cignal

  • In the search bar, type “Cignal.”
  • Once you see the “Cignal” icon, click on it to proceed.

Search for Cignal

STEP 5: Enter Payment Information:

  • Account Number: Enter your Cignal account number.
  • Name: Enter the name registered with the Cignal account.
  • Amount: Enter the amount you wish to pay.
  • E-mail Address: Enter your email address to receive a payment confirmation.
  • Agreement: Check the box to agree to the payment terms.

STEP 6: Verify Details and Confirm Payment

  • Review all the details you entered to ensure they are correct.
  • Press the “Confirm” button to proceed with the payment.


STEP 7: Transaction Successful

  • Once the payment is processed, you will be directed to a confirmation page.
  • You will receive a PIN via SMS, which you need to save for reloading your Cignal Prepaid Account.

Transaction Successful

How to Re-Load Cignal Prepaid Using PIN?

After purchasing the Cignal Load you need to credit your Prepaid Cignal Account. There are two ways to reload the Cignal Account by using the purchased E-PIN. These are via Web Loading Tool and through SMS.

Reload via Web Loading Tool

To reload the Cignal TV you have to put the e-pin by web loading tool through this procedure;

1st Option: Open the Web Loading Tool by clicking on this link;

2nd Option: Enter your Cignal Prepaid Account Number.

3rd Option: Enter the e-pin that you receive after purchasing the Cignal load from GCash.

4th Option: Retype the captcha that is provided in the image. If not eligible then reload it.

5th Option: If you are done, then press the “Submit” button.

After successful submission and verification of E-PIN, a pop-up dialogue box appears that confirms the account load. Your Cignal is reloaded successfully.

Reload via SMS

If you are unable to reload your account by web loading tool, then don’t worry you can also reload it by SMS. Reloading the account via SMS is also easy and possible. For this transaction, you are charged P1.

  • If you reload your account for the first time, then first register it by sending a message CIGNAL REG <Cignal Account Number> to 533. For example, 39684535 is your account number then the message is like; CIGNAL REG 39684535.
  • After this, your account is registered.
  • It is a one-time procedure no need to repeat it.
  • Now you have to simply send the text CIGNAL <PIN> to 5353. For example, 68695421879534 is your 14-digit pin then the message is like; CIGNAL 68695421879534.
  • After this message, your Cignal TV reload shortly.

Everything about loading Cignal using GCash but sometimes due to instability of the internet and some other if you have any type of problem then you needs to dial the GCash hotline which is always available for customer guidance.

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