If you are a GCash user and facing a problem with transactions, then you are in the right place. Hope so you are also one of those who want to know about the GCash Hotline 24/7 Toll Free Number. GCash Hotline is available 24/7 so you can call it anytime to resolve your issue. If you are facing any GCash transaction issues like sending money, cash withdrawal, or even balance checking you can call them on their Hotline Number. The team will assist you and resolve your issue without any restriction of time. You can get help from them at any time or any day, they try their best to meet your needs. GCash Hotline information is defined in detail over here;
Gcash Customer Service Hotline Number
The GCash Hotline number is 2882. You can approach the GCash customer service at any day and time by just calling on it. You have to just explain your problem and they resolve it as well. But if you are unable to contact them or your problem is not solved then you can visit their office on any weekday (Monday to Sunday) from 8:00 am to 5:00 pm.
The PLDT users or non-globe subscribers and others who don’t use the Globe Tariffs and smarts can also get help. You have to dial (02) 7213-9999 and get assistance without any cost but long-distance fees may be charged.
| Service Provider | Phone Number |
|---|---|
| Globe and TM (toll-free) | Call 2882 |
| Other networks | Call (02) 7213-9999 |
| Toll charges may apply |
Note: Please remember that GCash doesn’t offer their customer care services on Facebook or Messenger. So beware if someone offers you that they assist you and resolve your problem as well. All the information about customer care services and support is available on the official page of GCash. you can also get help from there. You can check the procedure to transfer money from PayPal to GCash.
Gcash Help Center Address
To resolve your issue, you can visit their corporate office. The address is;
G-Xchange Inc. UG/F Globe Telecom Plaza 1 Pioneer Corner Madison Streets, Mandaluyong City, Manila 1552, Philippines.
Alternatives to Contact GCash
The other ways to contact GCash include;
GCash App Use:
Your GCash App also offers you a customer care services facility. You can use it anywhere at any time. By the GCash app, you can file an inquiry or directly talk to their live representative. So open the app, go to the menu, and choose help. Now further choose anyone that is;
- Chat Live
- Submit a Support Ticket.
Aslo get the answer of how to transfer load to gcash?
Send Email:
If your problem is not resolved then you can also get help from the GCash Team by emailing your problem. You have to write a mail with your problem and subject. Then send it to [email protected].
You can get a response to your email within 24 hours from the customer care agent.
Submit Support Ticket:
You can also submit an issue ticket through the app. Open the app and navigate to help. Then select the relevant category and click Submit Ticket. Enter the required information like the email address, a mobile number that is registered with GCash, and your Full Name. If you have some additional documents, then you can attach them for better assistance. And then submit it.
If you are facing an unsuccessful Cash-in transaction issue, then you must enter these;
- Channel of Cash-In
- Exact Amount
- Transaction ID or the Reference Number
- Activity of Transaction (like date and time etc.)
You can get your ticket response through the email within the next 24 hours.
Send Twitter Message:
Twitter is also the best way to contact GCash. You can directly send them a message on their official Twitter account @gcashofficial. Or you can also tweet there. If you already submitted a ticket, then also attach your ticket number with it.